In line with the Abu Dhabi Government directions towards providing the next generation of government services, the Department of Community Development (DCD) has launched the ‘Social Services’ journey in cooperation with the Abu Dhabi Digital Authority (ADDA) via the Abu Dhabi Government Services ‘TAMM’. The newly launched journey is designed to better serve its society and help citizens and residents benefit from a total of 47 services.
This journey has been created to help in community development, while also consolidating unity and cooperation of the community members to take part in future opportunities. The initiative looks towards providing a single access point to apply for 47 social support services, provided separately by 12 government entities. The new journey offers an integrated customer experience in one place via a unified eligibility engine available at TAMM’s digital channels and customer centres, as well as the Abu Dhabi Government Contact Centre. Now, the customer can check his or her eligibility and apply for social benefits in accordance with the desired category. The journey offers services in six different aspects of life, namely community, health, education, housing, business, and family services.
