Dubai Municipality has picked up the award for the Most Innovative Knowledge Enterprise (MIKE) in the Middle East and North Africa. Through the award, establishments are honoured for pioneering achievements and contributions aimed at advancing towards global practices in knowledge management and innovation.
The evaluation criteria of the award included strategy, vision, leadership, empowering employees in the field of knowledge and innovation, establishing a culture of corporate innovation, investing in knowledge-based solutions and services, activating knowledge practices and systems to create new knowledge, understanding customer expectations, needs and experiences, providing creative and virtual spaces to create added value for the concerned groups, effectively building internal and external communication networks, and measuring innovation performance.
Dubai Municipality has shown remarkable achievements in these criteria in terms of capabilities and results, which won the praise of all members of the award committee, as well as the Municipality’s commitment to strengthening the innovation and knowledge system, knowledge exchange activities and spreading the culture of innovation in projects and services, in addition to the Municipality’s achievement of distinguished results in the field of measuring the impact of knowledge management and innovation practices.